Location: Remote

Weekly Hours: Approximately 120 hours a month

Overview:

We seek a proactive and organized Virtual Assistant with strong experience in email and CRM management, travel planning, and document organization. The ideal candidate will support our travel business by efficiently handling email correspondence, managing client and CRM data, and preparing professional proposals and itineraries. This role is perfect for someone who enjoys optimizing workflows and maintaining a well-organized digital workspace.

Key Responsibilities:

*Email Management: Organize, prioritize, and respond to client emails promptly, ensuring all inquiries are addressed.

*CRM Management: Maintain and update client information in our CRM, facilitating seamless client communication and follow-up.

*Proposal and Itinerary Creation: Develop and customize client proposals and itineraries using established templates to ensure a professional and tailored experience.

*Library and Template Organization: Organize, rename, and manage digital document templates and library items for easy accessibility and consistency.

*Contact Management: Save and organize client contact information in Openphone.

*Document Management: Ensure all templates and files are properly named, stored, and easy to locate across various platforms.

Preferred Qualifications:

Proven experience in virtual assistant, CRM management, or travel coordination roles.

Familiarity with some or all of the following tools:

*TESS – Travel CRM management

*Travel Joy – Travel booking and client management

*Travefy – Proposal and itinerary creation

*Flodesk – Email marketing management

*Wix – Website updates and basic editing

*Openphone – Contact management

*Calendly – Scheduling

*Gmail & Google Suite (Sheets, Drive) – Email, document, and data management

*Dropbox – File storage and sharing

Skills & Attributes:

- Strong attention to detail and organizational skills.

- Excellent written and verbal communication.

- Ability to prioritize tasks and manage time effectively.

- Adaptable and eager to learn new tools and processes.

- Self-motivated with a strong work ethic, capable of working independently.

Why Apply at Primma?

At Primma, we believe in fostering a supportive and inclusive work environment where every team member can thrive. By joining our team, you will:

- Be part of a dynamic and growing travel agency

- Have the opportunity to work remotely with flexible hour

- Gain valuable experience in the travel industry

- Receive ongoing training and development to enhance your skills

- Collaborate with a team that values your contributions and ideas

Benefits:

- Comprehensive training and development programs

- Opportunities for career growth and advancement

- Supportive and collaborative team environment

- Competitive compensation package

Our Core Values:

*Passionate

*Relationships

*Integrity

*Meaningful Impact

*Mutual Care

*Accountability